Shenandoah University is accepting applications for the position of Office Manager in our Financial Aid Department. This is a full time benefitted position located on our main campus in Winchester, Virginia.
Primary responsibilities for the position include answering and filtering phone calls, reserving rooms, filing and other administrative tasks such as processing paperwork, taking and preparing meeting minutes, assisting with student questions, coordinating events such as Guidance Counselor Workshops, assisting families with completing the financial aid application (FAFSA), answering questions about the financial aid process, ordering office supplies, keeping office calendars, and ensuring the Financial Aid Office runs smoothly on a day-to-day basis.
A Bachelor’s degree is preferred for this position.
Customer service experience is preferred.
Strong computer skills including Microsoft Office are essential.
Applicant must possess good organizational and written and oral communication skills, exceptional attention to details, able to work in a complex organization environment, willingness and ability to learn SU’s Learning Management Systems, must be a team player, offer outstanding customer service to our community, the ability to maintain confidentiality, and interact pleasantly and professionally with the public, faculty, staff, and students and ability to work in a fast-paced office environment.
Note: A pre-employment background check and drug screen will be required as a condition of employment. If driving on University business is a requirement of the position, an acceptable driving record is required as well.
Please be prepared to upload a resume, cover letter, and contact information for three professional references during the application process. You must submit all documents to receive full consideration for the position.
Click HERE to apply for this position. At the resulting page, click on the Financial Aid Office Manager job title written in blue under the heading “Latest Job Listings” on the left side of that screen; then click one of the “Resume/CV” button choices in the “Apply” box at the bottom of the posting to input your information. If this is the first time you will have applied to a Shenandoah University position using this automated process, please choose the “New” option. You will be prompted early in the process to upload your Resume; then in a letter step you’ll be given the opportunity to upload the other documents.
Shenandoah University prohibits discrimination against and harassment of any employee or any applicant for employment because of race, color, national or ethnic origin, age, religion, disability, sex, sexual orientation, gender identity and expression, pregnancy, childbirth or related medical conditions, marital status, veteran status or any other characteristic protected under applicable federal or state law.
Location/Region: Winchester, VA