Research Field Services Representative - NFSTC

Florida International University   Miami, FL   Full-time     Engineering
Posted on April 23, 2024
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About FIU

Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.

Job Summary

Serves as the Field Service Representative (FSR) for United States Special Operations Command (USSOCOM) as part of a fast-paced team tasked with Life Cycle Sustainment Activities (LCSA).Manages, conducts, and trains in biometrics and SOF site exploitation activities.
  • Configures, maintains, and utilizes biometric and forensic equipment in both the office and field environments.
  • Advises, assists, and demonstrates on equipment and software upgrades; draft reports; and maintain records.
  • May be required to conduct CONUS and OCONUS EAC inspections (current lab locations in Iraq, Djibouti, Afghanistan, Guam, ASASOC, and MARSOC).
  • Maintains proficiency in new identity intelligence equipment, TTP, training requirements, data sources, and production requirements.
  • Serve as Sensitive Site Exploitation (SSE) subject matter expert for planning fielding, training, employment, equipment maintenance, trouble-shooting, repairing, updating, and evaluation activities.
  • Provides SSE SME assistance during the Information Assurance Certification process for SSE hardware and software tools.
  • Assist with development, documentation, and training of tactics, techniques, and procedures (TTP) for employment of biometric, forensic, CELLEX, and MEDEX hardware and software tools.
  • Researches, develops, and presents written products and briefings to tactical, command and executive-level audiences.
  • Participates in and provides SME support to SOF Tactical Biometric, Tactical Forensic, Tactical Document and Media Exploitation (DOMEX) evaluations (TBE, TFE, TDE), and other identity program related evaluations as part of the SSE program of record technology refresh effort.
  • Provides instruction on the process for replacing or refurbishing biometric and forensic collection equipment through the SOF Sustainment Asset Visibility Information Exchange (SSAVIE) portal.
  • Provides instruction on the process for submitting trouble tickets, requisitions, and transferring biometric collection equipment to SSAVIE via the supported units, Property Book Officer (PBO).
  • Utilizes, briefs, and trains the Joint Operations Stocks (JOS) program in the areas of JOS loan policy, JOS loan procedures for obtaining equipment, JOS accountability/property book reporting process, and JOS service and equipment turn-in.
Minimum Qualifications

Associate's Degree in intelligence, computer science, law enforcement, or forensic science related fields; OR two (2) years of military experience, training/education and related experience required; OR an equivalent combination of relevant education and/or experience.

Departmental Requirements
  • Active Clearance with the U.S. Department of Defense.
  • Training and/or experience in military/intelligence Sensitive Site Exploitation tactics, techniques, and procedures (TTPs).
Desired Qualifications

Certification in one of the following courses at the Joint Exploitation Training Center, Fort Bragg, North Carolina:
  • Operator Advanced Course (OAC);
  • Exploitation Analysis Course (EAC);
  • Technical Exploitation Course (TEC).
  • Graduate of SEEK II Maintenance course and/or BioSled course training.
  • Graduate of XRY Trainers Course .
  • Graduate of Site Exploitation Training Course .
  • Experience or training in the operation and maintenance of SEEK, and/or Bio Sled biometric devices.
Job Category

Administrative

Advertised Salary

$75,000 - $85,000

Work Schedule
  • Begin time: 8:30 AM
  • End time: 5:00 PM
Working Condition(s)
  • International Travel
  • Must carry/lift up to 50 lbs.
  • Work requires some physical effort in the handling of materials, boxes or equipment.
Pre-Employment Requirements
  • Clearance by the Department of Defense
  • Criminal Background Check
  • Drug Screening
  • Fingerprinting Check
Other Information
  • Ability to travel locally and nationally.
  • Ability to travel internationally.
  • Access to some DOE facilities and U.S. Military Installations require U.S. citizenship
  • This is a Time-Limited appointment which may be terminated at any time with 30 days' notice.
How To Apply

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

How To Apply

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

Disclosures

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access, Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.